FAQs

Our clients use our services for a wide variety of reasons, including:

• Individuals who are grateful to visit their family members’ gravesites without the burden of maintenance tasks.

• Seniors who are no longer able to tend to their loved ones’ graves.

• Those who are uncomfortable visiting a cemetery, but find solace in knowing their loved ones are remembered.

• Adults whose work schedules do not allow them time to care for their family members’ graves.

• Friends and family members who live too far away to visit on a regular basis.

• People who need a message or item delivered on a special day.

Cemeteries provide basic property maintenance such as mowing the grass, removing large branches, and maintaining the roads.  However, most cemeteries will not perform individual gravesite tasks, such as weeding a site, maintaining the turf, cleaning headstones, mulching plantings, or trimming and edging grass. It is not practical for their landscaping crew to provide the level of attention that many families desire for their loved one’s final resting place.

Perpetual care funds are used for general maintenance and repair of cemetery grounds.  The family is responsible for caring for the headstone and keeping the gravesite neat and clean.

We offer a variety of frequencies to best fit your needs.

Yes, we offer a 20% discount for each additional plot within the same cemetery.

Water is generally all that is needed to clean a well-maintained headstone which is what would be considered “light cleaning” However, over time, lichen, moss, and mold can adhere to a stone marker. A non-ionic, biological cleaner can brighten up the stone and slow future growth. This level of cleaning should only be necessary every few years. That form of deep cleaning is included in the Full Service plan.

We deliver fresh or artificial floral arrangements, ribbon-tied bouquets, potted plants, wreaths, grave blankets, cards, photos, or other items that you request as allowed by the cemetery.

We check your cemetery’s rules and regulations before we place any flowers or other items at the site. You will be informed of any limitations that interfere with your request.

Yes. When we visit a gravesite as part of a care plan or floral delivery, we can read a verbal message, a poem, or a gravesite prayer. We also deliver written messages. Your written message will be kept private, in a sealed envelope.

We can provide any horticultural services or plantings that stay within the cemetery’s guidelines.

We provide you with a photograph taken at the site, either by email or text. We can also provide printed photos by mail for a small fee or you may sign up for our Memorial Page where we will upload before and after photos and allow you to invite friends and family to share their own photos and memories.

We will make every effort to locate your loved one’s grave with the information you have available. Most cemeteries maintain records that are very helpful. Providing us with the gravesite section and plot number is ideal. At a minimum, we need the name of the cemetery and the name on the headstone or marker. There may be an extra fee to locate non-specified grave locations.

We will notify you if there are any condition problems. You will also be able to view the headstone or monument in the photograph we take at the site after maintenance visits and floral deliveries.

Pets are a part of the family and are memorialized in many ways.  Contact us to see how we can customize a care plan for your beloved pet’s gravesite.

One-time services must be paid before service will be schedule. Annual care plans may be paid in full at the outset or billed on a quarterly basis. Floral deliveries must be paid in full before the delivery is made. Fees for garden design, installation, and maintenance will be determined on an individual basis. Payments can be made by personal check, cash, or credit card.